Training Customer Service in Dynamics 365
CE-CS
In this course, you will learn how the Service APP is set up within Dynamics 365 and how to deploy this APP for your organization.
To registration Download Course schedule| Application | Dynamics 365 CRM |
| Duration | 1 day |
| Location | Veenendaal |
| Course type | Classroom Custom |
| Price | € 575,- |
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Email to colleague |
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Target group
Core users Dynamics 365, functional administrators, consultants (and developers)
Description
In this course you will learn how the Service APP within Dynamics365 is set up and how you can use this APP for your organization. Based on a practical explanation and practice based on cases, you will be able to work independently with Customer Services after the training.
Preliminary Knowledge
Experience of the processes within a service department is a plus.