Microsoft Dynamics 365 CRM Training Courses

Without knowledge, you will not fully utilize the possibilities of Microsoft Dynamics 365 Sales & Marketing, also known as Customer Engagement or CRM. Mprise helps you give your organization the right knowledge to be able to work with the software. The knowledge level must remain at the right level and improve where possible. This way you get the most out of the software and the Return on Investment is reached faster! 

We also see different needs arising in the different phases of your business. Below is a brief explanation of these phases.

1. Orientation phase: Are you a good discussion partner for your implementation partner? It is important to have knowledge of Microsoft Dynamics 365 CRM up to a certain level. You then know better what your implementation partner is talking about, but are also able to make better choices and, in an ultimate case, indicate that certain choices are not good for your organization. 
   
   Sign up for the introductietraining and make sure your level of knowledge is up to date!
2. Implementation Phase: Once implementation has begun, much comes to an organization. Have key users been designated? Have they been trained? And how will you internally ensure appropriate training for all teams? We often see that training is a topic that is discussed (too) late. Therefore, start in time to create a training overview per role and department and determine in time which knowledge is needed for which people. We'll help you choose both training for the key-user and an internal training plan for all departments. 
3. Maintain knowledge level: As employees come and go, valuable knowledge can be lost. But how can you ensure that knowledge remains up to date? Well, we have a solution for you. Come to us for a comprehensive knowledge test that assesses the current knowledge level of your organization. Based on the results, we will recommend specific training courses that will help fill any knowledge gaps. Alternatively, you can also consider the training courses attended by our key users and end users. Don't hesitate to get in touch with us. Together, we can explore the possibilities and find the best approach for your organization.
   
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Get acquainted with Microsoft Dynamics 365 CRM through introductory training

If you're looking to familiarize yourself with Microsoft Dynamics 365 CRM, we've got an exceptional introductory training program for you. This training is designed for individuals who will be working with Microsoft Dynamics 365 CRM on a functional, logistics, financial or technical level. Not only will it equip you with the necessary skills to excel in your role, but it also serves as a valuable introduction to help you make an informed decision about whether Microsoft Dynamics 365 CRM is the right choice for your business.

 Bekijk de training hier.